📜 Terms of Service for Friendly Waters Pool & Spa


Effective Date:

May 22, 2025


By using our website or booking our services, you agree to the terms below. They're here to protect you and ensure everything runs smoothly.

Who We Serve

We proudly provide pool and spa cleaning and maintenance throughout the Lowcountry of South Carolina, including:

  • Walterboro

  • Hampton

  • Allendale

  • Orangeburg

  • Beaufort

  • Hardeeville

  • Bluffton

…and surrounding areas.

Our Services

We offer professional pool and spa cleaning, maintenance, water testing, and related services for residential and commercial properties.

Booking & Payments

  • You can book services through our website or by phone.

  • Estimates and invoices are sent digitally.

  • Payment is due as agreed upon in your service plan or invoice.

  • We reserve the right to cancel or reschedule services due to weather, safety issues, or other uncontrollable circumstances.

Customer Responsibilities

  • Ensure access to your pool/spa area during scheduled service times.

  • Let us know of any issues, damage, or changes in access ahead of time.

  • Keep pets secure and away from the service area during visits.

Service Guarantee

We stand behind our work. If you’re not satisfied, let us know within 48 hours of service, and we’ll make it right.

Limitations of Liability

While we take every precaution, Friendly Waters Pool & Spa is not responsible for:

  • Pre-existing damage to your pool or equipment

  • Issues caused by neglect or improper maintenance outside of our scheduled services

  • Delays due to weather, emergencies, or access issues

Updates to These Policies

We may update these terms or our privacy policy as needed. The latest version will always be posted on this site with an updated effective date.

📬 Questions?

Have questions about how we use your information or our service terms?

Reach out anytime at: